Return & Refund Policy

We do not accept returns as a standard policy.

 

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, contact us at support@drinkrelay.com within 30 days of delivery. We’ll review your request and, if approved, we’ll offer a replacement or refund. We may request photos to evaluate the issue.

 

Non-returnable items

We do not accept returns on sale items or gift cards.

Return shipping

If we approve a return for reasons other than damage/defect/error, you are responsible for return shipping costs. Items sent back without prior approval will not be accepted.

Refund timing

If a refund is approved, it will be issued to your original payment method within 10 business days. Banks and card issuers may take additional time to post the refund.

For any questions, contact support@drinkrelay.com.